How Loylogic’s Pointspay successfully transitioned to AWS with minimal disruptions to Live systems

loylogic
Industry:
Marketing Services
Headquarters:
Zurich, Switzerland
Founded in:
2005
Company Size:
51 - 200 employees
Customer Speaks
CloudKeeper really helps us keep control of our cloud costs in a simple and concise format. It is easy to track down cost increases and anomalies across all of our cloud accounts.

Damien Camilleri

Chief Technology Officer

About
About Loylogic

Loylogic Group is a leading innovation-driven company, focusing on e-commerce and e-payment systems for loyalty programs. They have been helping global brands in transforming loyalty programs by enhancing user journeys and offering attractive rewards options. 

Pointspay - Loylogic Group's loyalty points management solution allows shoppers to earn and redeem loyalty points at checkout, providing merchants with the tools to increase customer engagement and purchasing frequency.

 

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Values delivered

  • Seamless AWS migration for Pointspay.
  • Minimal disruptions for Live systems.
  • Achieved full compliance and isolation.
  • Enhanced scalability and flexibility.
  • Better cost tracking and resource management.

Challenges

Infrastructure Migration

Pointspay had to be isolated from their shared infrastructure for business requirements, while maintaining clear cost visibility from other services.

Configuration and Dependency Issues

Entangled configurations of Pointspay resources, along with certain undocumented components and APIs lead to unforeseen debugging and delays.

Uninterrupted Operations

The migration required seamless execution without disrupting their services, including API-to-API communication and a cross-region Disaster Recovery (DR) setup for databases.

DNS Caching and RDS Parameters

Migration testing faced delays due to outdated DNS endpoints causing connectivity issues. Setting up an RDS replica was also hindered by parameter group conflicts.

Solution

Loyalogic Group utilized CloudKeeper’s end-to-end migration and modernization services to transition Pointspay to a dedicated AWS account. This involved careful planning, risk assessment, and execution.

The migration process was divided into three phases:

Pre-Migration
  • Detailed inventory assessment to identify dependencies and configurations.
  • Replicated networking, application, database, storage, security, and DNS setups.
  • Transferred RDS snapshots and backed up DocumentDB data.
  • Performed a migration dry run and modified AMIs for EC2 for the new account settings.
  • Adjusted domain settings and mirrored security policies.
Migration
  • Application downtime was managed with a maintenance page.
  • Migrated RDS and DocumentDB backups; restored EFS data to the new account.
  • Updated DNS servers for domain routing.
Post-Migration
  • Thorough QA Testing for all configurations, functionalities and edge cases.
  • Replicated verified firewall settings, and diligently monitored the new infrastructure.
  • Established cross-region RDS replicas with necessary configurations.
Achieving Isolation and Compliance

The infrastructure was completely isolated from Loylogic’s, ensuring dedicated resource management. Compliance requirements were met, enhancing flexibility in cost tracking and governance.

Ensuring Continuity and Recovery

Maintained API integrity between Pointspay and Loylogic Group’s services. Successfully implemented a cross-region disaster recovery setup for robust backup solutions.

Comprehensive Planning and Diligent Execution

Detailed pre-migration discussions and incremental testing minimized the potential risks and the impact on live systems. Continuous monitoring and proper documentation streamlined migration processes and post-migration audits.

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